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Patient Voices: The blog

Digital stories as reflective prompts

We started along the digital storytelling path in 2003 in order to have stories that could be embedded in elearning materials for the UKHEP called ‘Clinical Governance Matters’ and ‘Clinical Governance Works’ in order to drive learner engagement and reflection. Nice to see a small study about the effectiveness of ...

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Storytelling for resilience: The DNA of Care project

On the 16th November 2017 the Royal College of Nursing brought together experts on resilience in health care to discuss the topic of resilience in the workplace. Their presentation can now be seen at www.patientvoices.org.uk/present.htm In addition to the presentation, this short interview puts forward their ideas on resilience in the ...

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Another headspace

This January saw the third in the series of annual headspace weeks in which colleagues and friends from Manchester Metropolitan University Nursing School came together with us in Cambridge to focus on writing papers, bids and proposals. A successful week all round, resulting in: Final sign off on the soon ...

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Digital storytelling to build resilience and reach closure in South Tees

Ward 14 had been a ward in crisis. Low staffing levels, insufficient beds, very sick patients and poor staff morale led to extremely poor survey ratings and a series of safety incidents resulting, finally, in the Ward being placed on special measures. Things were so bad that 93% of the staff would NOT want their relatives cared for on the ward.

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Promoting dignity and respect in Manchester Mental Health and Social Care Trust

Poor patient and staff satisfaction survey results prompted MMHSCT to commission the Patient Voices Programme to work with service users and carers to develop digital stories around the themes of dignity and respect. The Trust wanted to gain insight (through the stories) into the felt experiences of people receiving care from the Trust. The stories would be incorporated into e-learning materials for staff, shown at Board meetings and used in other ways to increase public awareness about mental health.

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